The page you are looking for is temporarily unavailable.
Please try again later

Canada Uber apologizes after customer billed $18K for 21-minute ride

11:05  12 december  2017
11:05  12 december  2017 Source:   cbc.ca

EXCLUSIVE: Uber paid 20-year-old Florida man to keep data breach secret - sources

  EXCLUSIVE: Uber paid 20-year-old Florida man to keep data breach secret - sources A 20-year-old Florida man was responsible for the large data breach at Uber Technologies Inc last year and was paid by Uber to destroy the data through a so-called "bug bounty" program normally used to identify small code vulnerabilities, three people familiar with the events have told Reuters. Uber announced on Nov. 21 that the personal data of 57 million passengers and 600,000 drivers were stolen in a breach that occurred in October 2016, and that it paid the hacker $100,000 to destroy the information. But the company did not reveal any information about the hacker or how it paid him the money.

Uber is apologizing to a customer who was charged more than $ 18 ,000 for a short ride in downtown Toronto. Photos posted on social media over the weekend showed that an Uber rider was billed $ 18 ,518.50 for a 21 - minute Uber ride .

Uber is apologizing to a customer who was charged more than $ 18 ,000 for a short ride in downtown Toronto. Photos posted on social media over the weekend showed that an Uber rider was billed $ 18 ,518.50 for a 21 - minute Uber ride .

A photo illustration shows the Uber app logo displayed on a mobile telephone. © REUTERS/Toby Melville/Illustration A photo illustration shows the Uber app logo displayed on a mobile telephone. Uber is apologizing to a customer who was charged more than $18,000  for a short ride in downtown Toronto.

Photos posted on social media over the weekend showed that an Uber rider was billed $18,518.50 (AU$19,128.87) for a 21-minute Uber ride.

An Uber spokesperson confirmed the incident, and says the rider had been fully refunded.

Uber staff say the massive over-charge was a result of driver error, not a technical glitch.

Uber says the ride in question took place in a traditional taxi cab signed up to the ride hailing service — an option available to customers in Toronto — and that the driver made a mistake when entering the details of the fare into his cab's meter.

Uber says breach affected 815,000 Canadians

  Uber says breach affected 815,000 Canadians CALGARY - Uber Canada said late Monday that 815,000 Canadian riders and drivers may have been affected as part of its worldwide data breach announced in November. The disclosure came the same day the federal privacy commissioner said it had opened a formal investigation into the data breach, which saw the theft of information from some 57 million Uber accounts globally in October, 2016. Uber said the information taken includes names, email address, and mobile phone numbers from the accounts, but that its investigation has not identified any location history, credit card numbers, bank account numbers, or dates of birth were downloaded.

Uber is apologizing to customer who was charged more than $ 18 ,000 for a short ride in downtown Toronto.

Uber is apologizing to a customer who was charged more than $ 18 ,000 for a short ride in downtown Toronto. Photos posted on social media over the weekend showed that an Uber rider was billed $ 18 ,518.50 for a 21 - minute Uber ride .

The spokesperson says the company continues to look into what happened.

Lyft is making it easier for the visually impaired to take a ride .
Lyft is working with assistive community Aira to make catching a ride easier for the visually impaired. That means wearable smart glasses and an augmented reality implement for their driver's dashboard that will deliver "essential ride information," according to a press release.A Medium post from Aira explains things a bit further. "Upon request, Aira agents can now initiate information about the ride, including the location of designated pick-up spots, estimated time of pick-up and the estimated fare," Aira's Brittany Carambio writes.

—   Share news in the SOC. Networks
This is interesting!